Shopping FAQs

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1. How do I log in?

2. What should I do if I have trouble logging in?

3. Can I get a discount if I make a larger order?

4. What should I do if I want to add or remove the items in the cart?

Payment FAQs

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1. What is PayPal?

2. What is net 30 day payment method?

3. Why have I not received an order confirmation?

4. Can I use other payment methods to pay for the order, such as check or cash?

Shipping FAQs

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1. How do I change the shipping method?

2. How do I change my shipping address?

3. When will I receive my items after I place an order?

4. Does the product price include the shipping price?

5. How do I know if my items have been shipped or not?

After sales FAQs

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1. How can I cancel my order, before and after payment?

2. I face technical issue, does ATCKIT have any support, and how much does it chare?